couple hugging

The only way you will reach your full potential is if you intentionally spend time fostering key relationships.

My wife and I have been married for fourteen years. Together, we have four amazing children. We met in college. Separated by a year, I had my eye on her stunning beauty even before she officially enrolled in the school.

You see, she stopped by on an official visit one week as a soon to be music major. She poked her head into the concert band I was a part of to check it out. I remember being captivated by her beauty the moment I laid my eyes on her. I even offered to help chaperone her around the campus for the weekend, but was told by the band director to go, “nowhere near her.”

Before long, she was at the school, I mustered up every ounce of courage I had, and attempted to talk to her. As an extraordinarily shy young person, I’m sure I was incoherent at best and downright possessed sounding at worst. But I had done it! I talked to the woman of my dreams.

From there, a blossoming friendship started, followed by dating, engagement, and marriage. Over the last fourteen years, we both completed our undergraduate degrees. I’ve also added a master’s and doctoral degree, started my own business, moved us from Kansas to California to Colorado and back to California. Every leg of our journey has been full of heartbreak and triumph, setbacks, and victory.

Building For Better

While I could write a book on how amazing she is, and the many ways she has sustained me in our years together, here is what is of most importance now: I truly believe that I couldn’t (or wouldn’t) be half as successful as I am without her by my side. Even as an introverted and fairly well-disciplined individual, I recognize and understand the necessity of vital and life-giving relationships.

It has been her unwavering belief and support in me that has gotten me through the darkest days of my life. It was her tenderness and compassion that got me through the most difficult work experience of my life. Surrounded and attacked by an unhealthy work environment, she got me through it and encouraged to keep pressing on. Feeling the weight of doctoral school and my growing thesis, it was Elise that reminded me what I had been called to do. Overwhelmed by personal failures and stuck in unhealthy mindsets, she encouraged me to change my thinking and alter my end destination in life. At every step of my journey, she has had the strength I lacked to keep me pushing on towards my goals.

Fostering Key Relationships By Sharing The Burden

If you want to go fast, go alone, if you want to go far, go together. This proverb gives us our final key insight into the Shift mindset: we must make this journey with other people. One big key to success is having someone else to share the burdens (and joys) of life with. In fact, research has shown that a lack of human interaction results in, “psychological and physical disintegration, and even death.” Anyone who faced the massive work from home transition during 2020 no doubt felt the reality of that.

During the COVID quarantine of 2020, my wife’s grandmother had to change skilled nursing facilities when one shut down. She was moved over the course of the weekend but then forced to self-isolate for two weeks because of the threat of the virus. When family checks on her two weeks later, this healthy and robust woman was near death.

What happened?

After she was moved in, there was no social interaction. Additionally, the staff couldn’t interact with her outside of handing her food at her door because of the quarantine. In their haste to get her isolated, the facility neglwedding bandsected to hook up her television or hang pictures on the wall. Her furniture was not set up in a conducive manner for her new room, making it difficult for her to use the restroom. She was socially isolated with no physical interaction of any kind for two weeks and found it physically difficult to move about in her own home for basic human needs!

No wonder the end of the two weeks found her near death. We immediately started preparing for the worst. Several family members took time off to be with her, in what we thought were going to be her last days. They set up her phone, television, and artwork. They gave her fresh meals, rearranged her furniture, and took her on walks. In less than a week, she regained her strength, physical abilities, and desire to live. That’s the power of human interaction with other people.

Finding,Building, and Fostering Key Relationships

I’ve recently become a fan of examining ancient cultures. What can they teach us about our modern society and ways to improve or existence? One of those areas of study has been the ancient Spartans. A formidable fighting force, their battles are legendary. These men, from age seven on, trained to do one thing: fight for Sparta. They ate together. Trained together. Went to school together. Slept together. Hunted together. The reason they were so good is that they knew their partners and those beside them in battle so well. It was built into their training.

Similarly, a sister city, that of Athens, developed a similar policy. However, as the Spartans focused on war and battle, the Athenians focused on government and society. In her book on ancient civilizations, Susan Bauer recounts how Athenians ate together frequently. It was not just expected and encouraged, it was demanded. They even had a policy in place that should you decide to eat by yourself before the community meal, you were to be ridiculed.

Ancient peoples knew, whether, through political necessity or societal continuity, that relationship mattered. In our digital world, much of this has been lost. As a society, we are increasingly comfortable in digital interaction. As a result, physical relationships have become an art. In spite of this waining of personal-physical relationships, they are still vital and necessary. Your success will always be limited if you don’t have others in your corner working alongside you. If you’re looking to build or deepen those significant relationships, here are three keys to success.

1.) Affinity. couple hugging

The easiest place to start and build the necessary relationships to sustain success is through affinity. Find like-minded people who are traveling the same journey. This is one reason I hold master-mind groups. These hour-long group coaching sessions pair people of similar professions and experience together for group coaching and accountability. While mine typically revolves around business owners, health professionals, and leadership development specialists, masterminds exist in all fields.

You can also plug into local networking groups. Many times these are less formal, less expensive, and provide another benefit. In addition to networking with like-minded individuals that can encourage and support you, you’re also expanding your network and potential client base. Your new clients are not only those in your particular group but all of their contacts as well.

Friends also fall into this category. Find another friend with an entrepreneurial spirit and hold weekly accountability. The financial investment in these is free, but it’s still a highly motivating factor. Schedule a thirty-minute session with each person getting fifteen minutes to share. In your fifteen, share the following: what your goals were for the week prior, how they went, what your new goals for the week are, and the consequences of not completing them. These consequences could either take many forms. On the grand scale, there could be the realization that if you don’t take action, you never will, and this business idea will die inside of you. At times, you may also need to make the consequences more practical and agree to by your friend’s lunch at the next meeting if you don’t accomplish everything on your list.

2.) Diversity.

Once you have your foot in the door with an affinity relationship, the next level is a diverse one. This is one far too many people miss. We’re so used to seeing like-minded people that we fail to see anyone different than us.

This is detrimental to your personal development. Ironically, after years of researching and writing on burnout, I decided not to write about burnout for my thesis. At least not directly. Instead, some of the job changes I was experiencing at the time caused me to shift my focus to this issue of diversity. I examined how a diverse culture affects community engagement and reception. Whether you want to look at churches, non-profit organizations, or business culture one thing across all spectrums of research is clear: the more diverse the team, the better they perform, the better they provide better user experience, and the final product is better in every way. In short, here is my 180-page thesis: if you want to make a lasting impact seek diversity.

Diversity can have many factors to it. Race, religion, gender, educational background, and socio-economics are only a few. The more diversity you can bring in to your immediate sphere, the better you will be. This happens, because each person is better able to help show you your blind spots. If you assemble a team that looks and thinks just like you, you will potentially end up with a phenomenal product …. for no one but yourself. Instead, diversity allows different participants to share their points of view and create a stronger end product. Intentionally seek out a diverse team and ask them to point out ways for you to grow. You’d be surprised how much they point out, and how quickly you can make those changes.

3.) A Level Above.

The third area for those key relationships is what I call the “leveled up” relationships. These are people who in your eyes have leveled up beyond where you currently are.

Think about it. Do you want to take relationship advice from your uncle who has been divorced four times or from someone who has been happily married for fifty years?

Do you want investment advice from your broke friend who sleeps on their parent’s couch or from a millionaire?

Once you’ve identified areas for personal growth or new habits you want to make, finding those relationships can start with looking for those that have already leveled up in that particular area.

This is an excerpt from my upcoming book SHIFT. To receive a complimentary pre-release copy go here.

Prefer video lecutures? I’ve got you covered there too! SHIFT is available (with additional material) as my Elite Mental Academy. Sign up for my newsletter to receive special pre-release pricing and bonus offers.

3 Tips for Transformational Teamwork

Transformational Teamwork

As we emerge from quarantine and are reopening, our customers are facing problems. There are some new ones we can anticipate, some old ones that we can continue to meet, and there will be new ones we never see coming.

The victors will be those that adapt and overcome. Ulysses Grant, who hated the war life, once gave the philosophy that made him successful, despite his disdain for his occupation: “The art of war is simple enough. Find out where your enemy is. Get at him as soon as you can. Strike him as hard as you can and keep moving on.” 

For our businesses, it might read something like: “Find the problem your customers have. Create a solution as quickly as possible. Implement your answer as best as you know how. Adapt. Repeat. Overcome.”  Ulysses S. Grant

Together, Lincoln and Grant practice what I have come to call transformational teamwork. They built the vision and strategy, shared it with their team, and the tirelessly executed the plan. Transformational teams practice three key characteristics in all they do.

Clear Goals and Directions

The first requirement for transformational teams is to have clear goals and directions. Lincoln and Grant made their vision abundantly clear. For Lincoln, it was freedom for slaves and preservation of the Union. Grant implemented this through the term “unconditional surrender.” In fact, Grant would be known by this phrase so much that for a time people that U.S. Grant’s initials stood for “Unconditional Surrender.” The goal was clear: until the south abolishes slavery and lays down its arms without thought of picking them up again, the war has not been won.

We know the goals and directions we have for our businesses. As entrepreneurs, owners, or key stakeholders, we know why we get up every morning. We know what we’re chasing and the dream we are trying to accomplish. What about your employees or others around you? Can they articulate it clearly? Do they know, like Grant know how to implement the plan to achieve the goal?

Effective Communication

The second piece required for transformational teams is effective communication. It is not enough to know the goals and directions we must communicate that information with our team. During seasons of stress, conflict, or failure, communication is often the first thing to go. Legacy Leaders know how important clear, concise, and effective communication is.

Effective communicate is done regularly. It seeks two-way feedback and establishes rules and norms. Clear Communication talks about not just what and how, but also why. It honors others, builds bridges, minimizes conflict, and restores relationships.

In times of stress or setback, good communication is often the first thing to go. People resort to perspective and bias. To preconceived notions about the way the world works. To overcome this, clear communication is a must. Anytime there is poor communication, issue an apology, and own your mistake. 3 Tips for Transformational Teamwork

As tension mounts, humility and the ability to ask for forgiveness keeps the team united and focused on what really matters. Create a culture of open dialogue, feedback, humility, and reconciliation and watch your transformational team thrive.

360-Coaching

The final component of Transformative Teamwork is what I call 360-Coaching. More than normal feedback and assessment performance reviews, it is focused on real-time, growth-oriented feedback. Instead of backward reflection, instill future-focused development opportunities.

The official definition of coaching from the International Coaching Federation is this: “partnering with clients in a thought-provoking and creative process that inspires them to maximize their personal and professional potential.”

360-Coaching takes the whole person and seeks to develop them. Employers who care about both their employee’s productivity and their outside life, inspire confidence, instill loyalty, and extend grace. This is important because as much as we may pretend that our outside life doesn’t affect our work, that just isn’t the case.

Offering real-time feedback circumvents a chance for negative experiences or poor performance while opening up communication lines.

When high-performing leaders set clear goals, keep an open communication, and coach the whole person, a transformative team is born. A transformative team can conquer an obstacle and overcome any hardship.

 

This is an excerpt and adaptation of a business development seminar. To read additional excerpts, you can find part one here and part two here. To watch the presentation, go here.

Carpenter staring into camera with title imposed text

There is one big difference maker to extraordinary business growth. As shops open back up, our favorite eateries allow for a dine-in option, and mom and pop shops across the country emerge from COVID, there is no doubt that the world has changed.

We’re all asking questions like, “Who’s left?” And, “Who can I trust?” In a world that has gone crazy quickly, much of 2020 feels like a blur.

High-Achievers and performers know how to adapt and overcome. Small business owners looking to pivot need to capture one vital truth: things will never be the same. So what are we all to do?

There is one big difference maker that will propel us to greater growth.

I made this video to help you understand the concept.

One Big Difference Maker

 

I titled the video How To Grow Your Business In Any Economy and it’s a truthful video. But the truth applies to more than just business growth.

Lead your family.

Give back to your community.

Engage in your own development.

Volunteer at your place of worship.

It doesn’t matter where you invest your time, this truth still applies: developing people is the greatest thing you can do with your time.

Developing others shows concern for those being invested in. However, it also enhances the customer experience and gives the developer a feeling of joy. When we invest in others, everyone wins.

Giving Back

Zig Ziglar once said, “The only thing worse than training an employee and having them leave is not to train them and have them stay.” And despite how much people may complain about more training or education at work, studies reveal that they actually enjoy it.

Because we all know that given the choice between staying the same (and losing our joy) or growing (and finding life) we will all choose growth. We all desire to know, do, be, and become more. Carpenter staring into camera with title imposed text

In all my years and experience of coaching and consulting, I’ve never once known a person who regretted getting better. We make a commitment. Then we see growth. Finally we see progress.

Never knock progress.

Making Time

One way I’ve changed my vocabulary is how I see time. I’ve given up on the phrase, “I don’t have time.” Why? Because I’ve noticed that if it’s really important to me, it seems to happen. Instead, I ask a question like, “Am I willing to make the time to fit this into my calendar?” If it is, I schedule it. However, if I’m unwilling, then I just admit it. “I can’t do that at this time, I’m unwilling to make the time commitment needed.” I’ve found it’s actually very freeing and people are generally understanding.

If we wait for employee development, engaged parenting, committed volunteering, or any other format of self and other development to happen “until we have time,” it will never happen.

Instead, choose to make time. Give back. Love generously. Develop consistently. It’s the greatest thing you can do with your time and the one skill you need for continued success.

Man with muscular shadow and superimposed text: Capacity to change the world

All of us have a superpower that when unleashed have the capacity to change the world. Think Marvel, but much more incredibly powerful (and totally real!).

Here are some of the amazing things that your superpower can do:

  • Increase Optimism.
  • Raise self-confidence.
  • Create greater levels of connection with others.
  • It provides the largest effect on trust. This is especially when it is tangible, personal, and public.
  • Activates your medial prefrontal cortex, the part of the brain that experiences pleasure in things like drugs and alcohol. Meaning using this superpower gets you high like a drug. That’s right YOU feel better when using your superpower.
  • Using your superpower makes others more innovative, creative, collaborative, results, and productivity.
  • It increases longevity in the workforce. People stay longer where this superpower is used.

Any clue what it is? Man with muscular shadow and superimposed text: Capacity to change the world

Gratitude

Gratitude is your key superpower and it gives you the capacity to change the world. Expressing gratitude has been shown to not only bring value and service to others but to you as well. You get a chemical high, it blesses your employees and coworkers, increases your self-confidence, builds trust, and generates positivity.

Not bad, eh?

Expressing gratitude is a small thing that makes a big difference. Here are a few ways for you to express gratitude today:

  • Publicly praise a coworker or employee with words of affirmation and a job well done.
  • Write a note of thanks to a customer.
  • Create a social media post on your company page that honors an extraordinary effort or job well done by someone in your company.
  • Write a positive review of a business, server, or other public servant giving them praise and honor for their commitment.

Your Capacity To Change the World

There are thousands of ways to express gratitude. The important thing is to express it. Being thankful without expressing it is like not being thankful at all.

In our current world, this is important now more than ever. The world is longing for superheroes. You have the ability to be one. Your capacity to change the world lies in activating your superpower: gratitude.

Compass and Map with overlay text, "Compelled by something greater."

The best leaders are always compelled by something greater. Something that is beyond them. Driven by something just out of reach, they are striving for new growth and new opportunities.

Great leaders, in short, are driven by a vision.

Guided By Vision

Vision drives great leaders.

Vision also drives great business. 

It’s popular in the business world to talk about three closely related things: mission, vision, and values.

And while similar, they are distinctly diCompass and Map with overlay text, "Compelled by something greater."fferent. All are needed and all are necessary. However, they should not be equated to the same thing.

Michael Hyatt, in his book The Vision Driven Leader, makes the following distinction:

“Both mission and vision inform strategy but in different ways. Mission provides day-to-day clarity by defining the identity and scope of the business. Without a clear mission, you can easily drift off target and head into either too many directions, or the wrong direction…A proper Vision Script is…a robust document, written in the present tense, that describes your future reality as if it were today.”

This is a helpful distinction and provides clarity for where we’re headed.

Values – The moral and ethical code the leader or the business operates by. This is integrity in the personal and business sphere. A list of words (usually 5-10) that are non-negotiable.

Mission – The identity of the leader or business, defined by the practice and day-to-day operations. This is usually a sentence or two that provides strategy and action principles for the organizational culture.

Vision – The future destination of the leader or business. A full, robust manuscript that has actualized success and invites the readers into a compelling narrative of what could be as if it has already happened. This is usually much longer, much larger, and much more integrated.

Make It Compelling

Truly great leaders are able to draw people into their vision of the future. Their vision of the future is compelling, motivating, inspiring, and equipping. It guides other people into proper ways of thinking and doing.

Think of a vision board on steroids.

It’s large, comprehensive, and transformative. Vision creates the principles by which the mission is executed and the values are maintained.

A compelling vision removes any doubt about the direction we’re going and as well as irradicating the opportunity for settling or stopping short of the goal.

A vision statement covers all aspects of personhood or business to make sure that nothing is missed or left to chance.

3 Steps For Creating A Compelling Vision

1.) Take the Necessary Time

This is not a quick process. A compelling vision doesn’t happen overnight. It may not even happen in a weekend. It’s an intentional time of focus, reflection, integration, and prospecting.

Creating a compelling vision means carefully crafting words, feelings, and desires into a language that motivates, inspires, and equips.

2.) Suspend Doubt and Judgment

Too often, we are our own worst critics. We want to achieve great things but are plagued by doubt and fear.

Great leaders with a compelling vision have been able to squelch that voice.

Don’t be limited in your imagining of the future. Your current reality or availability does not determine your final destination. In the future vision, you have unlimited resources, ability, people, and technology to meet your goals.

Avoid limiting language and limiting belief. Hold space that all things are possible. Ignore the voice that tells you to play small or live in fear.

3.) Firmly Believe The Best Is Yet To Come

To craft a truly compelling and transforming vision, we must hold firmly to the belief that the best is yet to come. The products we create, the people we help, the influence we have, the legacy we leave. All of that grows and expands over time. Unleashing a force of good, we continually reach new heights, meet new expectations, and bless new people.

We must remain certain that the best is yet to come. We embrace the challenge of leaving the world a better place and know that by fulfilling the vision we are writing we will do so.

Where Are You Going?

Ultimately, the question for everyone is, “Where are you going?” For leaders, this is especially important.

No one drifts towards greatness. If we don’t pursue it intentionally, we will never reach it.

Failure to clearly articulate our desired vision of the future means we will never have it.

If we can’t firmly affix our steps to a larger purpose, we will never have one.