Difficult Conversations

Posted on May 5, 2020 by admin

By avoiding difficult conversations, we hurt both the relationship and the potential for long-term leadership. That’s how I felt after my interview with Leah Zimmerman for the Building With Purpose Conference.

Worse than that, there were several “Difficult Conversations” that came to mind. Times I failed, disappointed, and let others down. I’ve learned from them, but it’s been a long and painful road. I want to commit to having those difficult conversations when they need to happen.

Building With Purpose

This excerpt is a part of the FREE online conference I’m hosting called Building With Purpose. This course will help you pivot during this time of social distancing and working from home.

For many of us, it’s a new experience. These experts will help you gain clarity and momentum and experience success.

To sign up for the conference, go here.

Registration is completely free and is currently open.

In this conference, we hear from leading experts in:

Coaching
Business Consulting
Human Resources
Finance
Digital Marketing
And more

If you’re interested in starting or growing a business or even just wondering how to maximize your time and what to do next, enroll in the free conference.

To follow up, I’m offering all attendees a complimentary session.

To redeem your session, go here.

Difficult Conversations

Leaders model the expected standard (good or bad). Parents do this, and our kids are aware of values based on how we interact and respond to the world around us. This happens in the workplace as well through employee relationships. Church, civic engagements, volunteer work. Each of these places bears the fruit of the relationship.

Unfortunately, relationships also require work. Conflict will happen. Along the way, what we model becomes vital to healthy interaction. As leaders, we need to be willing to have those difficult conversations in healthy ways. Here are three things to help you:

1.) Start From A Place Of “Best Intentions.”

This is probably the hardest for me. In conflict, it’s easy for me to make some assumptions. Mostly, I assume that I’m right. Unfortunately, this is limits the progress we can make. When I think poorly about the other person or their intentions, I am biasing the conversation and protecting myself. If I think that they automatically have it in for me, we will never be able to mend the relationship.

2.) Practice Active Listening.

This builds from the previous point. Just because I may want to think about the best intentions, doesn’t mean I actually listen to what is being shared. This challenges me to stay engaged in the process. Listen, then repeat back what is heard. Sit up straight, lean forward, and focus on the words, emphasis, and tone behind them. How are they trying to communicate what is in my best interest? Doing this gives me more information and builds rapport.

3.) Don’t Let Fear Win.

You know what almost never works out the I imagine it in my head? Life. See also: relationships, change, and 5-year plans. However, I refuse to let that dictate the direction of my life. Those conversations we have in our head also fit here. We have two options: we can let fear dictate what we do. We can shrink back, play it safe, and limit our progress. Or, we can embrace the challenge, rise to the occasion, and push through. Difficult conversations will happen. Those who get what they want (and need) out of those will be those who push through the fear and engage with the other person.

Push Through Excuses

Posted on April 20, 2020 by admin

The measure of our success will always be determined by our ability to push through excuses.

A List of Popular Excuses

Tell me if you’ve heard (or used) any of these following excuses:

I’m Tired
The kids wouldn’t cooperate.
My boss was mean.
A bad economy.
No one listens to me.
My spouse doesn’t support me.
A team member (or business partner) didn’t work as hard as me.
I don’t have the time.

The list could keep going, couldn’t it? We’ve all been there. Longing for a vision of what could’ve been or should’ve been had things worked out differently.

They can work out differently. Things can always improve. We can always do better. Under no circumstances should we ever forego chasing our dreams.

Our success is limited only by our ability to overcome our circumstances.

Push Through Excuses

Early on in my coaching career, I had a not-so-good client. (That’s putting in nicely). I didn’t enjoy working with this person. They had a long list of dreams and desires and an even longer list of reasons why they couldn’t accomplish those dreams.

During one coaching call, he explained that he couldn’t send any resumes out because his ex-girlfriend wouldn’t have liked his resume format.

He didn’t apply for a job, because a former girlfriend wouldn’t have liked the formatting. Everyone else was getting to dictate the direction and circumstance except for him.

We worked on these issues for weeks. Stuck in a dead-end job, he wanted out badly (or so he said). Finally, after a month of inaction, I leveled with him. “Fix it this week or I’m sending your money back. I’m done working with you if you don’t want to change.”

After a few seconds of silence, he responded, “Yeah, I’m not gonna fix it this week. Thanks though.” Within thirty seconds of that sentence, we wrapped up our last call, I canceled his paperwork, and I never looked back.

I’m not sure what happened to him, but I learned a lot from him. I learned about my ideal client, staying motivated, having discipline, and the need to push through excuses.

Our ability to reach our dreams is directly related to our ability to push through excuses.

Determined At All Costs

High-achievers and success-oriented people have learned to push through excuses. Nelson Mandela remarked, “I learned that courage was not the absence of fear, but the triumph over it. The brave man is not he who does not feel afraid, but he who conquers that fear.”

Leaders are determined at all costs to push through excuses. They choose to exercise courage instead of fear. Practicing commitment to their goals is paramount. They know how much is riding on it.

Here are three tips to give us courage as we pursue our goals and push through excuses:

1.) Create Clear Goals

Clarity breeds confidence. When we know exactly what we’re aiming for, and why it matters, we can muster up the strength to continue.

2.) Recall Your Track record

If no one has told you this yet: Good job. So far, you’ve made it through 100% of everything life has thrown you. Your strength, capabilities, and commitment have gotten you this far. You have no reason to think you can’t make it through the next obstacle, however daunting it may seem.

3.) Journey Together

Life is hard. It’s even harder to do it alone. Find a friend, mentor, peer, trusted advisor, or coach. Establish a relationship with the right people who are in your corner and push you towards greatness. The right people help you tell your story better. They are absolutely critical to your journey.

We’ve all been hurt. Everyone has been lied to. We all know the pain of fear, regret, pain, and failure. Successful people have learned to tell a different story. To rewrite their old history and chart a new path.

The journey to success is not a straight line, but it is one that must be made intentionally. Lean into those goals. Pursue them with passion. Give it your all. Don’t stop. In order to reach your full potential, you must push through excuses.

Start today.

The Lighter Side of Leadership

Posted on March 30, 2020 by admin

Girls running in a field with superimposed text: the importance of play

On our journey to productivity, we must recognize the lighter side of leadership.

The Lighter Side of Leadership

The lighter side of leadership encompasses the play that we need to do as leaders. Unfortunately, this is often something that we forget to do.

Play in children has been shown to, “to use their creativity while developing their imagination, dexterity, and physical, cognitive, and emotional strength. Play is important to healthy brain development.”

In fact, play is so important to children that it has been declared a basic human right.

However, what we fail to realize is that play is just as necessary, just as vital, and just as beneficial to adults. Somewhere along the way, we forget to play.

Benefits of Play

“Play” as leaders extend the same benefits. Through play, we develop resilience, learn emotional intelligence, group dynamics, and practice grit. Most importantly, as leaders, we discover the benefits of laughing. Laughing lowers blood pressure and pain levels, calms tension, relieves stress, promotes creativity, and aids in the fight against depression. As it turns out, laughter really is the best medicine.

When we as leaders engage in play, both privately and with our teams, we are modeling what holistically healthy leadership looks like. We set the standard that while we take our work seriously, we don’t have to take ourselves seriously.

More than that, I’ve also become a firm believer that a team’s ability to play together is one of the easiest tests of true team dynamics and strength. One group was notoriously good at working together … or so they thought. Their meetings were very structured, a lot of agenda items were discussed, and everyone left with a list of tasks to accomplish.

One day, I suggested that we go out together, as a group, and do something fun. Bowling, laser tag, board games, it didn’t really matter. The point was to do something together as a group that didn’t involve work. What I wanted was this group to play, to experience fun together, to find a lighter side to leadership.

It was rebuffed.

Instantly.

By all of them.

The excuses varied. Some were “too busy.” Some “couldn’t see the point.” The result was the same. This group continued to experience a slow decline in productivity, trust, and goal achievement.

Leaders without play produce leadership without vision.

Bringing in Play

All of the team-consulting activities I bring in involve play. Leadership personality assessments, team-building, corporate revisioning, sales and marketing, all of it requires an element of play. Along the way, we’re going to talk growth strategies and productivity, but not of it happens without play.

The ability to laugh at ourselves.

To open up and be vulnerable.

A grand discovery that we don’t have all the answers. (One of my personal favorites is team-building from an escape room, if you want to know what that looks like, you can email me here).

In our leadership journey, never forget the importance of play. It keeps us grounded, builds trust with our teammates, and builds the character and grit we need to succeed.

If you want to enjoy a bit of the lighter side of leadership, watch the video below. In this installment of, “The Lighter Side of Leadership” we taste mystery cupcakes and talk about surviving life in quarantine.

Service With A Smile

Posted on March 22, 2020 by admin

In a world increasingly divided and hostile, the best thing we can offer is service with a smile.

The Benefits of Smiling

It’s not something we think about often, but there are benefits associated with smiling. In addition to providing a warm, welcoming demeanor, smiling has other benefits, like:

Increased mood
Reduced anxiety
Aid digestion
Regulate blood sugar
Decrease pain
Stronger immune system
Create a positive mindset
And more!

But here’s the crazy thing. Smiling, scientists have discovered, is contagious. This means that when you smile (and get these benefits), others will too!

Service With A Smile

I remember a conflict I was in with one former employer. He wanted to know why I never smiled at him when he walked into the office. Convinced something was wrong between us, he began to harbor feelings of anger and resentment. It carried into other spheres of working together, and eventually, I was almost written up over it!

The sad truth? My desk faced the doors and I’d often look up, lost in thought. If they walked by, it wasn’t that I was upset, angry, or dismissive of them. I was simply thinking too hard!

But this did cause me to become more aware of my facial expressions towards others. Instead of dismissing those claims, I took them to heart. I want everything I do to be a warm, welcoming place for people to be around.

I made a conscious effort to work on smiling when engaging others. For someone used to being accused of RBF, this was no small challenge. It has been, however, entirely worth it. The effort to put more work into smiling and engaging others has proved useful for business and personal reasons.

Engaging Leadership

One of the great things that smiling does for us as leaders are that it engages others. It marks us as warm, approachable, open, affirming, and in control.

Smiling communicates that we are calm and steadfast.

Providing service with a smile is more than plastering on a fake veneer, it is training our brain, and those around us, to look for the good in all situations.

It demonstrates our ability to work under pressure.

Service with a smile provides reassuring calm in the midst of surrounding storms.

One area I’ve seen this work is in parenting. When I need to have difficult conversations with my children, I make sure to put on a smile. Not to dismiss wrong or correctable behavior, but to let them know that it is okay. Everything is going to work out fine. Sometimes, I even let them know, “I’m not bad, but I do want to talk about what happened.”

This works in the workplace as well. Really, in all areas where we feel called to lead.

Service with a smile lets others know that we will all get through this together.

Take An Inventory

The easiest way to get started experiencing the benefits of smiling is to smile. The quickest way to get there is to take an inventory.

Where are the moments we struggle with the most? How have we responded? What would we like to do differently?

Start by planning your day, based on how you want to engage the world and what you hope to accomplish with a smile.

Then, think about the common places where you’re interacting with people and write down intentional things you will do to smile and engage them.

One area where I had to work hard (and to be honest, I’m still working at) is to smile when I produce online content. It’s not that I’m unhappy or grump. Instead, it’s that I take seriously my calling to make great content that I get so focused on that that I can forget to enjoy myself.

I’ve started to write down physical notes when I record (or speak live) to smile. It’s actually in my notes, BE SURE TO SMILE HERE.

It engages the audience and creates rapport.

Smiling communicates value.

It demonstrates appreciation.

As leaders, everything we do is monitored. To be at our best, one simple way is to smile.

Creating opportunities for service with a smile transforms our thinking, influences our actions, transforms conflict, creates opportunity, and advances the mission.

Smile on!

Do Hard Things!

Posted on March 11, 2020 by admin

One of the common phrases in our house is, “Do hard things!”

It’s a call. A challenge. To our kids, but also to the adults. Life requires, necessitates difficulty. We should rise to the occasion.

Do Hard Things

Life is full of the difficult.

When we’re young, learning to walk is hard. Yet without knowing any better, our natural instinct is to persevere. We fall, we rise again, and we take another step.

Somewhere along the way, however, we get talked out of that mindset. We learn to shrink back, play small, give in, and give up. Ultimately, we end up missing out on some of the greatest aspects of life.

Because everything we’ve ever wanted is on the other side of fear. Our ability to push through, rise to the occasion, and achieve the difficult things, determines how far we get in life.

Don’t Run From Hardship

One writer from the early church history penned the idea of difficulty this way:

Don’t run from tests and hardships, brothers and sisters. As difficult as they are, you will ultimately find joy in them; if you embrace them, your faith will blossom under pressure and teach you true patience as you endure. And true patience brought on by endurance will equip you to complete the long journey and cross the finish line—mature, complete, and wanting nothing. If you don’t have all the wisdom needed for this journey, then all you have to do is ask God for it; and God will grant all that you need. He gives lavishly and never scolds you for asking. (The Voice)

We were warned thousands of years ago about the necessity of doing difficult things in life. From cleaning our rooms to forgiving someone who offends us, the message is the same: do hard things!

Got a side-hustle you want to be your full-time gig? Do Hard Things.

Looking to advance in your career and get a promotion? Do Hard Things.

Discovering the need to be a better parent, spouse, or lover? Do Hard Things.

Trying to lose ten, fifteen, for fifty pounds? Do Hard Things.

Convicted to swallow your pride and ask for forgiveness? Do Hard Things.

A Call For Growth

Ultimately, this is a call for growth. For all of us. We are presented each and every day with the chance to grow and get better.

For my son, it’s cleaning his room, engaging in his math homework, and being nice. (Even when his little brother is legitimately being annoying).

For me, it’s putting in the focused effort on the right action items every day. Ignoring distraction, feeding my quest for self-improvement, and growing a business.

For you, it might be something different. Maybe it’s to put the phone down and engage with the family. Perhaps your growth point is to finally start that business venture that has you so scared (I can help). Maybe there’s that small voice that is urging you to show up, to speak up, and to act for justice.

Whatever it is. Embrace the call. Press into that feeling. Rise to the occasion.